CloudVeil Removal Guide

CloudVeil logo
CloudVeil is another Internet Filter that does not offer an uninstallation option (I fully realise this is on purpose, but that doesn't make it not bullshit) that does not involve calling their support and asking them to give you a code.

It's worth noting that CloudVeil really only installs the Unified Agent software from Blue Coat Systems which is an "enterprise grade firewall and internet filter" which is legitimate software. If you want to remove it yourself, it’s actually pretty easy.

Notes before we begin:

  1. I am not responsible for anything that happens. ANYTHING. So proceed at your own risk.
  2. My windows path is C:\Windows. Yours should be as well, but it may be different. Replace C with your root drive letter. (For example D:\Windows)
  3. These instructions are for Windows Vista and newer. I do not include the paths for windows xp, because you should not be on the internet to any extent if you still run XP.

Step 1: Remove or rename the executables it creates. (Note that users of 32bit windows should substitute SysWOW64 with System32 and Program Files(x86) with Program Files)

C:\Program Files\Blue Coat Systems\Unified Agent\*
C:\ProgramData\bcua\*
C:\Program Files(x86)\CloudVeil\*
C:\Windows\System32\drivers\bcua-wfp.sys

Step 2: Reset the Windows IP Stack

  • Open the start menu
  • Type “cmd” (without quotes)
  • Right click on cmd and select “Run as Administrator”
  • In the new command prompt type netsh int ip reset
  • Press enter
  • Reboot the computer and verify internet access.

Additional Cleanup: (Note that users of 32bit windows should substitute SysWOW64 with System32)

  1. Remove the log and icon files

    C:\Windows\
  2. Remove the start menu shortcuts
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Unified Agent Notifier.lnk

If all went well then you should now have internet access. If not then you are in the same place you started, and should do whatever you would have done (like take the system to your local repair shop).